Junior IT Support (f/m/x)
Our Story:
At DECK 13 Interactive, we’re more than just a game development studio—we’re a diverse, passionate community of creators dedicated to crafting unforgettable gaming experiences. Since our founding in 2001, in the heart of Frankfurt, Germany, we’ve been pushing the boundaries of what’s possible in PC and console games.Now part of the PulluP Entertainment group, our team of around 100 talented professionals continues to shape the future of gaming.
We’re the minds behind titles like Lords of the Fallen , The Surge series, and Atlas Fallen , known for their rich worlds and immersive gameplay. But we believe the best games are still ahead of us, and that’s where you come in.
Your Quest:
We’re looking for a talented and passionate Junior IT Support (Full-time or part-time) (f/m/x) to join our team immediately and help us bring dynamic, lifelike movements to our next generation of immersive worlds.
Level Creation:
- Act as a first point of contact for all IT related tasks
- Configure new computer hardware and software / perform upgrades and configuration of desktop and related peripherals
- Troubleshoot connectivity issues
- Set up and manage user accounts and permissions
- Update and maintain computer inventory and equipment
- Document procedures
Requirements:
- Strong knowledge of Windows operating system, Linux is a plus
- Experience with Google Workspace, Microsoft 365
- General networking knowledge (Ethernet, Wi-Fi)
- Some Helpdesk experience
- Competency in installing, diagnosing, troubleshooting and repairing computer hardware and software on PCs and related equipment
- Exceptional interpersonal skills
Power-Ups You Receive:
At DECK 13 Interactive, our people are at the heart of everything we do. We believe in creating an environment where you feel valued, supported, and empowered to do your best work. Here’s what we offer to make that happen:
- A modern, centrally located office in Frankfurt, Germany (near Messe).
- Free language courses to help you expand your skills.
- Monthly allowances for remote working and fitness studio memberships.
- A monthly allowance for the Deutschlandticket to ease your commute.
- Tax-free Probonio vouchers available every month.
- Free access to an online mental health platform (Mindsurance) to support your well-being.
- Opportunities for career growth with a yearly learning & development budget.
- Flexibility with remote work within Germany, plus 30 days of remote work abroad per year.
- 28 days of paid vacation, plus the 24th and 31st of December off.
- Participation in our bonus system after your first shipped project.
Our Commitment to Inclusivity:
DECK 13 Interactive is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all individuals regardless of gender, race, ethnicity, religion, sexual orientation, age, disability, or any other characteristic that makes you unique.
We believe that diverse teams create the best games, and we’re dedicated to building a workplace where everyone can thrive.