Customer Service Agent (Dutch) - Berlin

Are you known for being emphatic, having a friendly

personality and are you super customer-oriented? Then you might be the person we are looking for! For the role of Customer Service Agent (aka Beauty Consultant) we are looking for a flexible and committed colleague who can take away all questions and concerns from our customers.

• You process and answer customer questions via email and

• You help us define Dutch customer needs.
• You perform light administrative tasks such as

• You support colleagues from other teams with your

• You work closely with the Dutch marketing manager and

support them with your expertise.

• Previous experience in customer-facing roles
• Passion for beauty and cosmetics
• Excellent communication skills; you are fluent in both

• Quick learner, independent and proactive
• You live in Berlin

• Competitive salary
• A varied and challenging job within a fast-growing

• Public transport reimbursement or Edenred credit
• Regular corporate and team events
• Office in the heart of Berlin with options to Home Office
• Staff discount
• Take

• The opportunity - as part of a committed team - to

actively shape the development of NEONAIL

Do you recognize yourself in this role? Then apply now!

We look forward to receiving a CV with motivation letter

Thank you