Mitarbeiter IT Support 2nd Level Onsite (m/w/d)

Mitarbeiter IT Support 2nd Level Onsite (m/w/d)

Are you passionate about IT and eager to make a real impact? Join Hemmersbach, one of the fastest-growing IT service companies, and become an Onsite Technician at our Calden location! As a 2nd Level Support specialist, you'll be the go-to person for all things tech, ensuring our users experience the "Wow" factor every day.

Your Responsibilities:

• Be the first point of contact for technical inquiries and issues, providing top-notch support and creative solutions.
• Take ownership of IT system setup and maintenance, including MS Win 10 and MS Active Directory.
• Handle hardware/software installation, network configuration, and actively participate in IT projects (rollouts, migrations, hands-on support).
• Analyze, document, and resolve system and application errors effectively.

Your Skills:

• Completed training as an IT Specialist for System Integration or 2+ years of experience in IT support.
• Strong experience with the Microsoft environment.
• Proficiency in using ticketing systems.
• Excellent communication skills in fluent German (C1) and good English language proficiency for daily use.

What We Offer:

• A dynamic and challenging work environment in a rapidly growing company.
• Opportunities for professional development and career advancement.
• A competitive salary and benefits package.
• A supportive and collaborative team culture.