Mitarbeiter IT Support 2nd Level Onsite (m/w/d)

Mitarbeiter IT Support 2nd Level Onsite (m/w/d)

Are you passionate about IT and eager to make a real difference? Join Hemmersbach, one of the fastest-growing IT service companies worldwide! We provide support in extraordinary locations – from oil rigs to deserts to the Arctic. As an Onsite Technician, you'll be the go-to person for all things IT at our Calden location, delivering "wow" experiences to our users.

What you'll do:

• Be the first point of contact for all technical inquiries and issues, providing exceptional service and creative solutions.
• Take ownership of installing, maintaining, and troubleshooting IT systems, including MS Win 10 and MS Active Directory.
• Handle hardware/software installations, network configurations, and actively participate in IT projects (rollouts, migrations, hands & eyes support).
• Analyze, document, and resolve system and application errors effectively.

What you'll need:

• Completed apprenticeship as an IT Specialist for System Integration or at least 2 years of experience in IT support.
• Strong experience with the Microsoft environment.
• Familiarity with ticketing systems.
• Excellent communication skills in fluent German (C1) and good English language proficiency for daily use.

What we offer:

• A dynamic and challenging work environment in a global company.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.
• A chance to work with cutting-edge technology.
• A supportive and collaborative team atmosphere.