Bochum - German Speaking Client Representative
Patrique Mercier Recruitment Bochum Vollzeit
Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a German Speaking Client Representative! If you are fluent in German and have a passion for client relations in a dynamic environment, we want to hear from you!
As a Client Representative, you will be the first point of contact for our clients, assisting them with their inquiries, providing information about services, and ensuring a smooth client experience. Your ability to communicate effectively in German and your strong client orientation will help foster long-lasting relationships.
Join us and contribute to a growing team dedicated to delivering unparalleled support and service within the online payment sector.
Responsibilities- Communicate with clients in German via phone, email, and chat, providing prompt and friendly assistance
- Address client inquiries regarding products and services, ensuring all questions are answered
- Guide clients through processes and help resolve any issues they may face
- Maintain detailed records of client interactions and feedback
- Work collaboratively with internal teams to enhance service delivery
- Remain updated on product offerings and industry trends to provide accurate information
- Participate in training programs to continually develop skills and knowledge
- Fluency in German and English, both written and spoken
- Prior experience in customer service or client representation is preferred
- Strong problem-solving and communication abilities
- Customer-oriented mindset with a passion for providing excellent service
- Organizational skills and attention to detail
- Familiarity with CRM software or customer support tools is an advantage
- A team player who functions well in a fast-paced environment
- Willingness to learn and adapt within a growing company
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
E.ON Drive GmbH - KarriereEssen, 14 km von Bochum
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• You speak German and English proficiently; additional languages are a plus
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