IT-Support 2nd Level Onsite (m/w/d) - Düsseldorf - ref. n06402515

apartmentHemmersbach GmbH & Co. KG placeDüsseldorf scheduleVollzeit calendar_month 

IT-Support 2nd Level Onsite (m/w/d)

Are you passionate about providing top-notch end-user support? Do you thrive in a fast-paced environment where you can utilize your expertise in hardware and software? If so, then this is the perfect opportunity for you! As a 2nd Level Support Specialist at Hemmersbach in Munich, you will play a crucial role in ensuring the smooth operation of our clients' IT infrastructure.

Responsibilities:

  • Installation, configuration, and setup of complex IT systems
  • Deployment and maintenance of IT systems (MS Win 10, MS Active Directory, etc.)
  • Hardware repairs and 2nd level support tasks using a ticketing system
  • Creation of system documentation

Required Skills:

  • Completed training as an IT specialist for system integration (m/f/d) with several years of professional experience
  • Experience in IT support and working with ticketing systems
  • Software + Hardware knowledge in Second Level Support as well as experience in the Microsoft environment
  • Strong communication skills and a good command of English, which you enjoy using on a daily basis

Benefits:

  • Competitive salary and benefits package
  • Opportunity to work with the latest technologies
  • Collaborative and supportive work environment
  • Opportunities for professional development and growth
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