Mitarbeiter IT Support 2nd Level Onsite (m/w/d) - Hemmersbach - ref. f25250423

apartmentHemmersbach GmbH & Co. KG placeDonauwörth scheduleVollzeit calendar_month 

Mitarbeiter IT Support 2nd Level Onsite (m/w/d)

Are you passionate about IT and eager to make a real difference? Join Hemmersbach, one of the fastest-growing companies, and provide top-notch IT support in unique locations! As an Onsite Technician, you'll be the go-to person for all things tech at our Donauwörth site.

Get ready to wow users with your skills and can-do attitude!

What you'll do:

  • Be the first point of contact for all technical inquiries and issues, providing exceptional service and creative solutions.
  • Take ownership of IT systems, including installation, maintenance, and troubleshooting (MS Win 10, MS Active Directory, etc.).
  • Handle hardware/software installations, network configurations, and actively participate in IT projects (rollouts, migrations, hands & eyes support).
  • Analyze, document, and resolve system and application errors effectively.

What you'll need:

  • Completed training as an IT Specialist for System Integration or at least 2 years of experience in IT support.
  • Strong experience with the Microsoft environment.
  • Experience working with ticketing systems.
  • Familiarity with Google Environment (Docs/Sheets).
  • Valid driver's license (Class B).
  • Excellent communication skills in fluent German (C1) and good English language proficiency for daily use.

What we offer:

  • Competitive salary and benefits package.
  • Opportunity to work in a dynamic and international environment.
  • Exciting challenges and opportunities for professional growth.
  • A supportive and collaborative team culture.
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