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Senior Key Account Manager (all genders)

Reckitt Benckiser Deutschland GmbH | Heidelberg | www.jobs-in.de |
Our brands protect, heal and nurture millions of people around the world every day. We’re creating a cleaner, healthier world. Our well-loved brands have been making a difference to people’s daily lives around the world for more than 200 years.
Every day, in everything we do, our purpose is to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world.

We’re fighting for the right to access the highest quality hygiene, wellness and nourishment, because we believe this is the right thing to do. By 2030, our ambition is to reach half of the world, every year. We’re a growing global community of over 43,000 people.
Together, our success will continue to positively impact communities everywhere, for a healthier planet and a fairer society.

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Senior Key Account Manager (all genders), Health

Heidelberg, Baden-Wuerttemberg

Sales

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online.

Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast-paced environment where cross-functional teams are encouraged to collaborate to achieve success.

We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

Are you passionate about relationship-building and nurturing business growth? As Senior Key Account Manager (all genders) Massmarket Health, your strategic vision will energise our teams and amplify our customers' success. This role goes beyond traditional sales — it's about creating an impactful customer strategy, leading negotiations, and pioneering innovations that drive growth.
Here, leadership means more than just managing; it's about inspiring and innovating — taking every opportunity to elevate our work and drive mutual growth with one of our largest national customers.

Your responsibilities

In summary, you'll:

 •  Strategic customer management including, among other things, implementation of business strategies, development and implementation of activation measures in collaboration with trade marketing and marketing as well as continuous monitoring of market developments and communication of all relevant information to the relevant specialist departments.
 •  Operational customer management including, among other things, budget responsibility, personal support for major customers, forecast planning, continuous analysis and improvement of sales and earnings potential as well as optimization of the distribution, listing, placement and price situation.
 •  Leading a key account team including coaching, development and fostering a culture geared towards achievement and collaborative growth.
 •  Utilise data from various sources to form compelling narratives and guide strategic business decisions.
 •  Take charge of the P & L, steering your accounts towards success and exceeding targets across all product categories.

The experience & skills we're looking for
 •  Sucessfully graduated minimum in your bachelor — or higher — in Sales or business administration.
 •  A robust track record in Sales with minimum 6 years of experience.
 •  Additional experience in trade marketing, e-commerce, or marketing adds a rich layer to your profile.
 •  Demonstrated success in national account sales within FMCG, Consumer Goods, or a similar premium brand environment.
 •  Solid history of managing P & L, budgets, and the expansion of substantial, complex accounts.
 •  High commercial acumen paired with outstanding communication, negotiation, and influence.
 •  A customer-first approach with expertise in nurturing multi-level trade customer relationships.
 •  Exceptional leadership qualities with the ability to form meaningful team connexions and motivate a diverse workforce.
 •  A driven, results-oriented nature with an entrepreneurial spirit.
 •  Excellent communication skills in fluent German and English, adept at nurturing relationships and managing stakeholders with ease.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes.
For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Check out our local homepage to see our local benefits in Germany: https://reckitt.com/de/karriere/was-wir-bieten-unsere-benefits/

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Do you love our brands and want the most exciting career of your life? Then apply online now at www.reckitt.com/careers.

If you have any questions, please contact us at careers_DACH_Nordics@reckitt.com

We are looking forward to your application.