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Technical Architect - Customer Intelligence

Heidelberg | global-sas.icims.com |
CI Technical Architect - Hybrid

Nice to meet you!

We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.

About the job:

We’re looking for a CI Technical Architect to join our Professional Services organization in Germany. You will play a leading role in delivering technical expertise for SAS analytics platforms and CI solutions, integrating them into the broader architecture and strategy of our Banking, Insurance, and Retail customers.

As a CI Technical Architect, you will:

 •  Bridge the gap between business and technology, relating business requirements to technical capabilities and translating technical jargon into client-friendly language, especially in the space of Data, Advanced Analytics, and Industry Solutions.
 •  Lead in advising our customers on how to set up processes and utilize SAS Software.
 •  Prepare the client organization for the implementation phase and beyond, including partner involvement.
 •  Assist in creating a culture mindful of technology and in balancing short-term and long-term strategies.
 •  Work closely with our customers, colleagues from Consulting and Customer Advisory, and Partners to ensure optimal customer satisfaction and business profit.

Required Qualifications:

 •  Master's degree or equivalent.
 •  Significant experience in business consulting.
 •  Ability to effectively articulate thoughts and translate technical jargon into client-friendly language.
 •  Solid understanding of Customer Intelligence market trends and familiarity with concepts such as Generative Intelligence, Marketing Automation, Customer Data Platform, and AI.
 •  Experience with virtualization technologies such as VMWare, OpenStack, Docker, and Kubernetes.
 •  Programming skills in one or more modern languages (scripted or compiled), e.g., KSH, Python, Perl, C, C++, Java, JavaScript.
 •  Ability to work independently and proactively with others for cross-training and knowledge transfer as part of the SAS one-team.
 •  Able to work against deadlines, stress-tolerant, and flexible.
 •  May travel as business requirements dictate at management discretion.
 •  Excellent communication and presentation skills.
 •  Fluency in German and English.
 •  You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do.
 •  Nice to have: understanding of the CI SAS technology portfolio, with an emphasis on SAS Viya, and its integration and installation methods, alongside other technologies.

Preferred Qualifications
 •  Familiarity with SAS solutions like: Visual Investigator, Visual Analytics, Intelligent Decisioning

Diverse and Inclusive

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.
Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.

Additional Information:

SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job level will be determined based on the applicant's education, skills, and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations.
To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.

#LI - DR1

#SAS