Lidl Butzbach WestEschborn
Wir wollen für unsere Kunden nur das Beste.Denn wenn du unsere Filialen leitest, kann nichts schiefgehen.Du machst aus Mitarbeitern ein Team und aus deiner Leidenschaft für Zahlen kein Geheimnis.Wir rechnen dir das hoch an ─ in Wertschätzung und natürlich auch beim Gehalt!.Du unterstützt deinen Fili...
Universitätsklinikum FrankfurtFrankfurt
Aus Wissen wird Gesundheit« - wir füllen dieses Motto tagtäglich mit Leben, entwickeln neue Ideen und Altbewährtes weiter.Das Universitätsklinikum Frankfurt besteht seit 1914 und unsere rund 7.Die enge Verbindung von Krankenversorgung mit Forschung und Lehre sowie ein Klima der Kollegialität, Inter...
Universitätsmedizin der Johannes Gutenberg-Universität MainzMainz
Fasziniert Sie die medizinische Bildgebung genauso wie uns? Dann werden Sie Teil unseres Teams! Die Klinik und Poliklinik für Neuroradiologie sucht zum nächstmöglichen Zeitpunkt: Medizinische*r Technologe*in für Radiologie (m/w/d) Wir bieten Ihnen: Anspruch...
netgoFrankfurt am Main
Automation. 2023 wurden wir mit mpmX als Leader im The Forrester Wave Report und Gartner Magic Quadrant ausgezeichnet.
Wir sind ein modernes, dynamisch wachsendes Team und suchen einen Software Support Engineer zur Unterstützung unseres Teams für Betrieb...
Communardo SoftwareDarmstadt, 26 km von Frankfurt am Main
die modernste DevOps-Toolchain. Als Support-Engineer bist Du unser/e Architekt*in, die/der die Visionen der Anwender*innen zum Leben erweckt und gemeinsam mit ihnen alle Hindernisse aus dem Weg räumt.Mit Leidenschaft und Einsatz strebst Du kontinuierlich...
HCL TechnologiesFrankfurt, 2 km von Frankfurt am Main
Job Description (Posting).Keywords for searching Profiles .Deskside Support Engineer Relevant Experience : in years 4-7 yearsSummary of the roleSpecialist Job Description in details using Skills , Product names , Certifications etc.Provide 2...
netgoMainz, 32 km von Frankfurt am Main
Plattformen wie AWS oder Verständnis für Datenbanken und Datenintegrationskonzepte
Unser Jobangebot Software Support Engineer für Qlik Systeme (m/w/d) klingt vielversprechend?
Bei unserem Partner Workwise ist eine Bewerbung für diesen Job in nur wenigen...
Jobs via E-Mail erhalten!
Erhalte regelmäßige Updates für die neuesten Software Support Engineer Jobs in Frankfurt am Main
E-Mails können jederzeit abbestellt werden.
Desktop Support Engineer
DeRisk Technologies | Frankfurt | apply.workable.com |
DeRisk Technologies is seeking a motivated and skilled Desktop Support Engineer to join our team. The ideal candidate will be responsible for managing desktop devices (hardware, software, and connectivity) incidents through to resolution. They will also manage IMAC and desk-side support services, as well as provide support for complex and soft break-fix services for laptops and desktops.
In this role, you will be responsible for providing standard and approved hardware and software support and maintenance on desktop devices for their entire lifecycle. This includes the remote management of desktop devices using appropriate tools.
You will also analyze service desk calls for desktop devices and incident data to identify and advise customers of any potential user training requirements and automation.
Responsibilities:
• The Onsite field Support Engineer is Responsible for fulfilling Incidents/Service Requests tickets assigned to a site support group.
• 2nd level technical focal point for client infrastructure & and desktop requests.
• Smart hands support (“physical hands” on-site for information security, server, network, peripheral, and associated infrastructure).
• Respecting Information Technology Infrastructure Library (ITIL) standards and best practices following the lead and guidance from the ITSM organization.
• Participate in IT project coordination.
• Maintain and perform required reporting/inventory. management/documentation requirements under Site support.
• Support of active/passive network components.
• Support of industrial systems (laboratory, analysis, high-bay rack and scale systems, etc.).
• Management of service providers and outsourced resources.
• Collaborative with internal teams, project teams, and external companies
• Lifecycle management of hardware.
• Hardware provisioning / de-provisioning.
• Troubleshooting activities in Windows clients, servers, Office 365, AD, Teams, Azure, Mobile devices, and Site Multi-function IT printers/equipment.
• Organizing and coordinating company events/trips where IT site support is required.
Requirements
• Language : German and English, other language would be nice
• Minimum 2 years of experience as desk side support and/or administration
• Multi-tasking and punctual
• Knowledge and troubleshooting skills on MS Office and Windows OS
• Basic understanding of IT Infrastructure at computer level
• Strong Customer service skills
• Strong written and verbal communication skills
• Ability to handle unforeseen and stressful situation.
• Ability to welcome customers and help them with basic IT request (e.g. provide IT accessories, help to reset password (hardware issue will be worked by technician)).
• Basic knowledge on mobile device (Apple OS)
• To collect parcels received in a daily basis.
• To perform Exit Process (employee leaving the company)
• Type of employment: TP- 6 months contract
• We need candidates who have shorter notice period or can start early
• Language requirements: Fluent German Speaker(Native speaker/C1 Speaker will only do) & English speaker
In this role, you will be responsible for providing standard and approved hardware and software support and maintenance on desktop devices for their entire lifecycle. This includes the remote management of desktop devices using appropriate tools.
You will also analyze service desk calls for desktop devices and incident data to identify and advise customers of any potential user training requirements and automation.
Responsibilities:
• The Onsite field Support Engineer is Responsible for fulfilling Incidents/Service Requests tickets assigned to a site support group.
• 2nd level technical focal point for client infrastructure & and desktop requests.
• Smart hands support (“physical hands” on-site for information security, server, network, peripheral, and associated infrastructure).
• Respecting Information Technology Infrastructure Library (ITIL) standards and best practices following the lead and guidance from the ITSM organization.
• Participate in IT project coordination.
• Maintain and perform required reporting/inventory. management/documentation requirements under Site support.
• Support of active/passive network components.
• Support of industrial systems (laboratory, analysis, high-bay rack and scale systems, etc.).
• Management of service providers and outsourced resources.
• Collaborative with internal teams, project teams, and external companies
• Lifecycle management of hardware.
• Hardware provisioning / de-provisioning.
• Troubleshooting activities in Windows clients, servers, Office 365, AD, Teams, Azure, Mobile devices, and Site Multi-function IT printers/equipment.
• Organizing and coordinating company events/trips where IT site support is required.
Requirements
• Language : German and English, other language would be nice
• Minimum 2 years of experience as desk side support and/or administration
• Multi-tasking and punctual
• Knowledge and troubleshooting skills on MS Office and Windows OS
• Basic understanding of IT Infrastructure at computer level
• Strong Customer service skills
• Strong written and verbal communication skills
• Ability to handle unforeseen and stressful situation.
• Ability to welcome customers and help them with basic IT request (e.g. provide IT accessories, help to reset password (hardware issue will be worked by technician)).
• Basic knowledge on mobile device (Apple OS)
• To collect parcels received in a daily basis.
• To perform Exit Process (employee leaving the company)
• Type of employment: TP- 6 months contract
• We need candidates who have shorter notice period or can start early
• Language requirements: Fluent German Speaker(Native speaker/C1 Speaker will only do) & English speaker
Entdecke die besten Jobs: