Sales Assistant (m/f/d)
Philipp Plein | Düsseldorf | fashionunited.de |
Sales Assistant (m/f/d)
Responsibilities:
• Engage with customers in a friendly and professional manner, understanding their needs and preferences.
• Actively promote and sell products or services to meet or exceed sales targets.
• Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
• Maintain a deep knowledge of the products or services being offered and stay up-to-date with any changes or updates.
• Assist customers in making informed purchase decisions by providing accurate product information, features, and benefits.
• Demonstrate product functionality, where applicable, and offer appropriate recommendations to meet customer requirements.
• Conduct sales transactions, including processing payments, handling returns, and issuing receipts accurately.
• Build and maintain strong relationships with customers, fostering loyalty and repeat business.
• Proactively identify opportunities for upselling or cross-selling additional products or services to customers.
• Stay informed about industry trends, competitor activities, and market conditions to adapt sales strategies as necessary.
• Collaborate with team members and sales managers to achieve sales goals and contribute to a positive work environment.
• Maintain organized and presentable merchandise displays, ensuring product availability and attractive visual presentation.
• Participate in sales meetings, training sessions, and workshops to enhance product knowledge and sales techniques.
• Follow company policies, procedures, and guidelines related to sales, customer service, and inventory management.
• Perform other duties as assigned by the supervisor or management.
Requirements:
• Proven experience in sales, retail, or customer service is desirable.
• Excellent communication and interpersonal skills.
• Strong persuasive and negotiation abilities.
• Ability to work in a fast-paced and target-driven environment.
• Familiarity with point-of-sale (POS) systems and basic computer proficiency.
• Self-motivated and results-oriented with a focus on customer satisfaction.
• Ability to work well in a team and collaborate effectively.
• Flexibility to work evenings, weekends, and holidays, as required
Responsibilities:
• Engage with customers in a friendly and professional manner, understanding their needs and preferences.
• Actively promote and sell products or services to meet or exceed sales targets.
• Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
• Maintain a deep knowledge of the products or services being offered and stay up-to-date with any changes or updates.
• Assist customers in making informed purchase decisions by providing accurate product information, features, and benefits.
• Demonstrate product functionality, where applicable, and offer appropriate recommendations to meet customer requirements.
• Conduct sales transactions, including processing payments, handling returns, and issuing receipts accurately.
• Build and maintain strong relationships with customers, fostering loyalty and repeat business.
• Proactively identify opportunities for upselling or cross-selling additional products or services to customers.
• Stay informed about industry trends, competitor activities, and market conditions to adapt sales strategies as necessary.
• Collaborate with team members and sales managers to achieve sales goals and contribute to a positive work environment.
• Maintain organized and presentable merchandise displays, ensuring product availability and attractive visual presentation.
• Participate in sales meetings, training sessions, and workshops to enhance product knowledge and sales techniques.
• Follow company policies, procedures, and guidelines related to sales, customer service, and inventory management.
• Perform other duties as assigned by the supervisor or management.
Requirements:
• Proven experience in sales, retail, or customer service is desirable.
• Excellent communication and interpersonal skills.
• Strong persuasive and negotiation abilities.
• Ability to work in a fast-paced and target-driven environment.
• Familiarity with point-of-sale (POS) systems and basic computer proficiency.
• Self-motivated and results-oriented with a focus on customer satisfaction.
• Ability to work well in a team and collaborate effectively.
• Flexibility to work evenings, weekends, and holidays, as required
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