Sales Assistant German Speaking (m/f/d) - ref. b57238623

apartmentPhilipp Plein placeFrankfurt calendar_month 

Sales Assistant German Speaking (m/f/d)

Responsibilities:
  • Engage with customers in a friendly and professional manner, understanding their needs and preferences.
  • Actively promote and sell products or services to meet or exceed sales targets.
  • Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
  • Maintain a deep knowledge of the products or services being offered and stay up-to-date with any changes or updates.
  • Assist customers in making informed purchase decisions by providing accurate product information, features, and benefits.
  • Demonstrate product functionality, where applicable, and offer appropriate recommendations to meet customer requirements.
  • Conduct sales transactions, including processing payments, handling returns, and issuing receipts accurately.
  • Build and maintain strong relationships with customers, fostering loyalty and repeat business.
  • Proactively identify opportunities for upselling or cross-selling additional products or services to customers.
  • Stay informed about industry trends, competitor activities, and market conditions to adapt sales strategies as necessary.
  • Collaborate with team members and sales managers to achieve sales goals and contribute to a positive work environment.
  • Maintain organized and presentable merchandise displays, ensuring product availability and attractive visual presentation.
  • Participate in sales meetings, training sessions, and workshops to enhance product knowledge and sales techniques.
  • Follow company policies, procedures, and guidelines related to sales, customer service, and inventory management.
  • Perform other duties as assigned by the supervisor or management.
Requirements:
  • Proven experience in sales, retail, or customer service in Luxury sector.
  • Excellent communication and interpersonal skills.
  • Strong persuasive and negotiation abilities.
  • Ability to work in a fast-paced and target-driven environment.
  • Familiarity with point-of-sale (POS) systems and basic computer proficiency.
  • Self-motivated and results-oriented with a focus on customer satisfaction.
  • Ability to work well in a team and collaborate effectively.
  • Flexibility to work evenings, weekends, and holidays, as required
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