Fleet Operations Manager

Willma is on a mission to democratize access to same- and next-day, carbon neutral deliveries in urban areas, giving independent merchants as well as D2C brands the opportunity to offer a prime-like experience to their customers.

Tasks

As we are contionously growing our network of external partners, taking care of our same- and next-day deliveries, we are looking for a Fleet Operations Manager to scale our network as well as the efficiency of our fleet partners:

• Be the key stakeholder of daily outbound shipments
• Manage all communication with our fleet partners
• Build and monitor performance management of fleet partners
• Work closely with internal and external stakeholders
• Take on and drive special projects
• Continuously drive optimizing internal process

• Solid experience within international shipping and/or logistics
• Strong data driven approach towards performance management
• Experience with direct delivery and E-commerce logistics is a plus
• Structured and excellent attention to detail
• Proactive- and hands-on mindset
• Exceptional communication skills and capable of building good relationships across all levels of business
• Fluent in German and English