Back Order Analyst - Umkirch

Back Order Analyst

From 3D printing and robotics that are redefining surgical procedures to drones delivering vaccines to remote regions, our work is bigger than all of us.

• First point-of-contact for supply constraints, steering interactions between our upstream SC, our commercial teams and our warehouses.
• Allocate constrained products to ensure that critical items are prioritized based on patient needs and commercial objectives.
• Conduct root cause analyses on deviations such as OTIF, backorder value, and inventory levels. Develop action plans with clearly defined responsibilities to facilitate performance improvement.
• Foster collaborative relationships with relevant departments across the organization, including sales, customer service, and senior management.
• Support the demand planning process by providing insights on supply constraints and potential recovery scenarios.
• Manage inventory in the local warehouse by implementing reorder points and coordinating return activities to the central hub.
• Plan and order third-party supplier products based on the established demand plan.
• Perform periodic controls and general master data maintenance based on system requirements.
• Drive continuous process improvement and standardization in back order management
• Live our credo by ensuring customers' orders are serviced promptly and accurately , while keeping the efficiency of our material flows.

• Local and regional supply chain planning
• Customer service
• Sales and Marketing (commercial team)
• Deliver team and warehousing
• Ortho Kit operations

Qualifications

KEY SKILLS

• Education: business education or similar combined with meaningful work experience
• Languages: German and English are mandatory

• Minimum 2 years of experience of similar responsibility
• Experience within supply chain related tasks, including analytical work
• Entrepreneurial spirit, with high motivation and strong sense of responsibility in addressing the tasks.
• Strong knowledge in excel and Power BI, further analytics software is a plus
• Good skills in ERP systems, preferably in JDE and SAP S/4 HANA
• Excellent written and verbal communication skills, presentation, and persuasion skills.
• Strong customer focus for internal and external customers
• Strong ability to build relationship with partners at all levels
• Financial awareness and good numerical skills

OTHER:

• Position can be also based in Hamburg, Germany
• CBA: Entgelttarif 8

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For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com (http://www.careers.jnj.com).]

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