[ref. b90870617] View Jobs Description - Bremen
The Fraunhofer-Gesellschaft (www.fraunhofer.com) currently operates 76 institutes and research units throughout Germany and is a leading applied research organization. Around 32 000 employees work with an annual research budget of 3.4 billion euros.
You don't feel like having to solve the same problems every day? At Fraunhofer MEVIS, we have new and exciting challenges every day in a software developing research institute.
As part of our IT team, you will support our staff in fulfilling their research tasks by operating central IT services and developing or co-designing new IT systems. You will work in an environment of the latest technological developments. We offer you the opportunity to support our scientists in their project work and to maintain and further develop our unique research infrastructure.
What you will do- Support staff on Windows, Linux, or Mac workstations - you will decide on resolution options on a case-by-case basis and prioritize requests independently
- Covering support operations in our helpdesk and 1st level support for end users (by phone, e-mail and on-site)
- Prioritization of tickets and documentation of requests in the ticket system
- Independent processing and resolution of requests from 1st-level support together with 2nd-level support
- Create and maintain various user accounts for internal as well as external services
- A completed training in information technology or relevant certification and equivalent experiences.
- Experiences in installation and configuration of client systems by means of software distribution systems, including troubleshooting for
- Windows
- Linux (Ubuntu)
- Mac OS
- Handling of service requests via a ticket system
- First knowledge in the areas of network technology, virtualization or mobile device management
- Good German or English skills
- We live a flat hierarchy and consider every suggested solution. You design your workplace.
- Free choice of hardware / operating system
- Opportunities for further education within the Fraunhofer society and outside.
- Flexible working hours, also part-time. We support the compatibility of family and career.
- Mobile working
The position is initially limited to 2 years. However, we are aiming for long-term employment.
We are particularly pleased to receive applications from motivated career starters. Please send us your complete and meaningful application documents, exclusively online via the link below. We are looking forward to meet you soon.
The weekly working time is 39 hours. This position is also available on a part-time basis. We value and promote the diversity of our employees' skills and therefore welcome all applications - regardless of age, gender, nationality, ethnic and social origin, religion, ideology, disability, sexual orientation and identity.Severely disabled persons are given preference in the event of equal suitability. Appointment, remuneration and social security benefits based on the public-sector collective wage agreement (TVöD).
With its focus on developing key technologies that are vital for the future and enabling the commercial utilization of this work by business and industry, Fraunhofer plays a central role in the innovation process. As a pioneer and catalyst for groundbreaking developments and scientific excellence, Fraunhofer helps shape society now and in the future.
Interested? Apply online now. We look forward to getting to know you!
For technical questions please contactAndreas Thomsen
andreas.thomsen@mevis.fraunhofer.de
Fraunhofer Institute for Digital Medicine MEVIS
Requisition Number: 75618 Application Deadline: