IT Support Specialist (m/f/d) for Galileo Ground Segment

Stellenangebot IT Support Specialist (m/f/d) for Galileo Ground Segment DLR GfR mbH is a company providing reliable, safe and secure aerospace services. We operate and manage the constellation of Galileo satellites in the Galileo Control Center (GCC) Oberpfaffenhofen on behalf of the European Commission.

• the five-lakes region in Upper Bavaria near Munich.

At the space industry location in Oberpfaffenhofen, our around 300 employees work every day in international and interdisciplinary teams on the navigation for the future.

Confidentiality, integrity, and the ability to adhere to strict security policies are essential.

• Maintenance and Administration of the IT platform (Unix and Windows) of the Ground Control and Mission Segments for the 24/7 Galileo mission (preventive maintenance and troubleshooting of unexpected technical issues)
• Troubleshoot hardware and software issues, escalating complex problems to Level 2 and 3 support teams
• Administration of user and root accounts on the elements
• Restoration and verification of new / replaced components in the Galileo ground segment
• Validation and execution of maintenance procedures for GCC hardware and software used
• Optimization of maintenance procedures for the Ground Control and Mission Segment systems based on existing documentation
• Performing system tests including interface tests based on defined procedures
• Documentation of the work and configurations in a ticket system
• Participation in coordination meetings and representation of the company's interests to customers
• Regular on-call duty (weekly basis) after an intensive training period YOUR QUALIFICATION:
• Completed university degree in technical or scientific engineering fields, such as computer science, telecommunications, business informatics, etc., or comparable education, e.g., as an IT specialist for system integration, for digital networking, or for data and process analysis
• Solid knowledge of various operating systems such as Linux and Windows (Server)
• Basic Linux skills and proficient use of the command line (Shell)
• Understanding of network protocols and database systems
• Experience in system/network engineering and administration is advantageous
• Experience in server infrastructure maintenance (hardware, virtualization) is advantageous
• Knowledge of ITIL processes and project management is advantageous
• Knowledge of Galileo or other navigation ground segment is advantageous
• Team orientation and the ability to communicate and collaborate effectively with other team members
• Availability to support on-call service and occasional travel to other Galileo sites
• Willingness to adhere to strict security policies and regulations
• Fluent written and spoken English is mandatory
• German or Italian knowledge is an advantage You're not a 100% fit?

We still look forward to your application.

• Work-Life-Balance, e.g., through flexible working time models and mobile office options
• 30 days annual leave and additional days off on 24.12., 31.12.

• Trusting and appreciative cooperation as well as international Teamspirit
• Employer-financed retirement plan
• Access to corporate benefits platform
• JobRad (company bike leasing)
• Membership with EGYM Wellpass (corporate fitness)
• Supplementary company health insurance CONTACT: We have aroused your interest but you still have questions about the position?

• Marina Etterer
• HR Business Partner
• Veit Lechner
• Head of Ground Ops Support Services department Website [Apply Website [ ](/eng)