Solutions Engineer

With our technology, professionals can recreate the exact feeling and conditions of real life in 3D, allowing them to work faster, better and more cost effectively.

Founded in 2016, Varjo now operates in over 40 countries worldwide with 200 employees in offices in Helsinki and Washington D.C.

Our multicultural team consists of talents from all around the world, and our daily working language is English. We believe in the power of diversity – where different experiences, backgrounds, and ideas drive innovation and results.

Job Description

You won’t be alone—our team of six will welcome you aboard.

The role is currently home-office-based, so please ensure you have space to set up your workstation, including a PC and HMDs.

Ambition, passion, trust, and respect define how we work and succeed together at Varjo.

• Serve as the technical bridge between Varjo engineering and customers / strategic partners. Be the bridge between customers and the Varjo technical support team on challenging support cases.
• Support sales and business development with technical depth in finding solutions for customer needs and requirements.
• Join sales team members on calls and onsite demos to answer questions and support deep discovery, take detailed feedback from customers (issues, as well as feature requests), structure it and bring it up with the right people in the organization.
• Help customers to go directly from a concept of XR usage into detailed level understanding of how their needs can be solved.
• Help the customer to scope the technical requirements required to create a successful solution, including software integration, game engines and hardware compatibility.
• Provide strategic guidance to customers and partners regarding wider application and program deployments.
• Proactively address more complex support tickets to ensure customer satisfaction and create favorable conditions to further grow the Varjo business.

• Experience from using and managing basic editing features in major 3D engines like Unity and/or Unreal Engine.
• 1+ years of experience working in 3D software’s such as Autodesk VRED, CATIA, 3Dexperience platform. Your professional background could be in 3D Animation/Artist or CAD Designer.
• Hands-on experience working with VR and/or AR hardware is preferred.
• Excellent presenter with fluency in German and English language skills.
• HW troubleshooting skills.
• Comfortable in customer-facing roles.
• Excellent interpersonal skills, high integrity, and a proactive mindset.
• A team player who is motivated to help the team reach its goals.
• Interest and experience in working with international customers and teams.
• An MBA/MSc degree in the technology field is preferred.

Next steps

By joining us, you’ll get:

• A fantastic opportunity to reshape the future of computing by taking part in creating the new state-of-the-art in virtual and mixed reality experiences.
• A chance to work with a smart and diverse group of people who are pushing the boundaries of VR/XR technology.
• An international working environment with tons of opportunities to learn and grow.
• Competitive salary, 30 days of annual holidays and flexible working conditions.
• A low-hierarchy culture with minimal bureaucracy and maximum opportunity for you to take charge of your work.
• The possibility to select the tools and methods you want to use to do your job effectively.

As we are developing the next computing paradigm, we need a versatile team to help ensure that the new realities are designed for everyone. We are now offering you an exciting position where you can see into the future and play your part in shaping Varjo’s growth journey.

Ready to jump into the exciting world of VR/XR? Apply now. Please include your CV or a link to your LinkedIn.

This position will be filled as soon as a suitable candidate is found.