Customer Support Engineer & PL (f/m/d) in Budapest - Karlsruhe
Cinemo GmbH Karlsruhe Vollzeit 45.000 € - 65.000 €/Jahr
Salary 45.000 - 65.000 EUR per year
Requirements:
- Understanding of software engineering processes with complex technical issues
Experience in managing small-scale projects
Very good knowledge of C and C++ programming languages
Self-motivated, proactive and able to work under minimal supervision
Excellent communication and interpersonal skills for efficient collaboration with internal and external stakeholders
Well-organized with high attention to detail
Interest in next-generation multimedia
Proficiency in English
Responsibilities:
- Provide first-line technical customer support, analyse and solve customer issues
Plan, manage and test customer releases
Proactively identify, prioritize and drive the resolution of project and customer issues
Technologies:
- C
- Cloud
- Embedded
- Project Manager
More:
Who is Cinemo?Cinemo is a fast paced, highly successful global company, a hidden champion, located at the heart of Karlsruhe, (Germany) and Budapest (Hungary). With our team of 140 people, we are creating embedded and cloud software for the next generations of In-Vehicle Infotainment (IVI) systems.
Our customers are top branded automotive companies around the world.
We are working to empower any device with media. We are growing fast, breathing innovation and customer centricity. For our team we need exceptionally talented, bright people with a drive to work hard for their customers, both internally and externally.If you like challenges, join us and help integrate our cloud-based software and services into every car!
Cinemo GmbHKarlsruhe
together with Product Management, own the product backlog and prioritize it to optimize customer value
• Enable the teams to deliver customer value iteratively and you coordinate stakeholders proactively
• Own the quality of the products
• Lead the team...
Cinemo GmbHKarlsruhe
Interest in next-generation multimedia
Proficiency in English
Responsibilities:
• Provide first-line technical customer support, analyse and solve customer issues
Manage small-scale customer projects throughout the project life cycle, including planning...
Cinemo GmbHKarlsruhe
will:
Manage the entire product life cycle from strategic planning to tactical activities and Go To Market (offer description, value proposition & USPs, positioning vs competition or alternative solutions, product configuration and versioning, customer support...