Mitarbeiter IT Support 2nd Level Onsite (m/w/d)
Hemmersbach GmbH & Co. KG Hamburg Vollzeit
Mitarbeiter IT Support 2nd Level Onsite (m/w/d)
Are you passionate about IT and eager to make a real difference? Join Hemmersbach, one of the fastest-growing companies, and provide exceptional IT support in unique locations! As an Onsite Technician, you'll be the go-to person for all things tech at our Finkenwerder site.Get ready to wow users with your skills and service-oriented approach!
Your Responsibilities:
- Be the first point of contact for all technical inquiries and issues, providing creative solutions that leave users smiling.
- Take ownership of installing, maintaining, and troubleshooting IT systems, including MS Win 10 and MS Active Directory.
- Handle hardware/software installations, network configurations, and actively participate in IT projects like rollouts, migrations, and hands-on support.
- Analyze, document, and resolve system and application errors effectively.
Your Skills:
- Completed training as an IT Specialist for System Integration or at least 2 years of experience in IT support.
- Strong experience with the Microsoft environment, including Windows 10 and Active Directory.
- Proven experience working with ticketing systems to manage and resolve support requests.
- Familiarity with Google Environment tools like Docs and Sheets.
- Excellent communication skills in fluent German (C1) and good English language proficiency for daily use.
- Valid driver's license (Class B).
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional development and growth within a global company.
- A dynamic and challenging work environment.
- The chance to work with cutting-edge technology.
- A supportive and collaborative team culture.
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