Working Student Customer Service Oncology (all genders)
Work Your Magic with us!
Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics.Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life.Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.
Your role:
As a working student for Customer Service Oncology you will support to ensure a 100% service level for our product scope. This includes handling customer service specific activities by creating and maintaining sales orders in the SAP ERP system, ensuring optimum flow of information and documentation between our Healthcare-entities (manufacturing sites and affiliates), and managing the short-term distribution planning during the frozen period (including forecast and inventory analysis) in close collaboration with Supply Planning and Global Warehouse & Distribution colleagues.
The role bears a partial responsibility in achieving the objectives of Service Level & shipping plan attainment, and in achieving the objectives for level of inventories at CMGs. On top, the CSS ensures full respect of GMP, GDP, and SOP policies in daily activities.
Your qualification:
- Student with working experience in Supply Chain or similar area
- Experience in a customer service / commercial function and familiar with usage of CRM systems and tools (e.g., SAP/JDA)
- Good knowledge of Pharma industry with its related constraints is a plus
- Fluent in German and English (written and spoken)
- Motivated, engaged and result oriented team player with the ability to work remotely, as well as excellent written communications skills
What we offer:
We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology.We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of our diverse team!