Technical Support Engineer
SAJ Digital Energy GmbH Frankfurt
Tasks
- Provide phone and email based problem solving and fault finding support for installers and customers
- Generating cases via CRM to track and resolve customer enquiries
- Answering technical product enquiries
- Liaise with service, sales and repair centre departments to ensure cases are dealt with efficiently
- Developing, updating and managing technical documentation for commissioning of our products
- Assist in developing the technical support process of the business
- Assist in Sales Exhibitions and Trade Fairs
- Liaise with Technical Support International
- Relevant qualification in electronic engineering and renewable energy equivalent,Direct Solar and power generation Industry experience an advantage
- Solid technical understanding of inverters and battaries products, Solutions based mindset
- Eagerness to support customers as required,Strong work ethic
- Experience in a role which required inter department communication and coordination an advantage,Ability to work autonomously as well as part of a team
- Professional German and English language skill is must
DuPont Specialty Products GmbH & Co. KG Frankfurt am MainWiesbaden, 31 km von Frankfurt
generate and analyze technical data to support customer’s and market needs
• Support commercialization projects through full stage gate process and acceleration of product launches in cooperation with Sales and Marketing
• Develop and deliver technical...
medatixx GmbH & Co. KGEltville am Rhein, 40 km von Frankfurt
wir ab sofort in Vollzeit einen engagierten IT-Support Engineer (m/w/d) / 3rd-Level-Support Ihre Aufgaben: Sie analysieren komplexe Probleme und bearbeiten Anfragen, die vom 2nd-Level-Support eskaliert werden Dabei nutzen Sie Ihre fundierten Kenntnisse...
Sun ChemicalFrankfurt am Main, 2 km von Frankfurt
IHRE AUFGABEN
Werden Sie Teil unseres Teams am Standort Frankfurt. Zum nächstmöglichen Zeitpunkt suchen wir einen erfahrenen Technical Support Engineer (m/w/d), der die IT-Strategien und IT-Security...