Relocate to Greece for a Remote Job
Relocate to Greece for a Remote Job | German Customer Care (Insurance)
Location: Remote within Greece only (based in Piraeus, Greece)
Important: This role is remote, but you must live in Greece to do the job. If you're abroad, you will need to move to Greece (relocation support available).
Start Date: 22 June 2026
Working Schedule- Monday to Sunday (5-day work week)
- Rotational shifts between 09:00 – 22:00
- €1,450 gross/month
- Up to 10% performance bonus (based on targets)
Relocation Package (for candidates moving to Greece)
If you are not currently in Greece, you can choose one of the following:
Option 1 (Full coverage):
- Flight + hotel + real estate agency fees fully covered
Option 2 (Allowance):
- €250 relocation allowance + real estate agency fees covered
About the Project
Join a market-leading German insurance group with 13+ million customers and 14 million insured vehicles. You'll work on a stable, regulated, high-impact insurance project—while enjoying the lifestyle and flexibility of living in Greece and working from home.
What You'll Do (Customer Care Agent – German Market)
You will be the first point of contact for German-speaking customers, handling inbound and outbound communication.
Customer Support & Case Management- Handle customer inquiries via phone and email (German)
- Process insurance claims and resolve issues efficiently
- Escalate complex cases according to internal procedures
- Process new vehicle insurance applications
- Manage contract changes, conversions, and terminations
- Handle correspondence and documentation
- Accurate contract logging (business-critical)
- Process address changes, account updates, and SEPA mandates
- Ensure timely handling of incoming documents (email/post)
- Provide insurance advice and prepare tailored offers
- Cross-sell additional insurance products (liability, property, legal, etc.)
- Support onboarding (e.g., self-service portal registrations)
- Schedule pension consultation appointments
What We're Looking For
Language- German C1+ (fluent)
- Strong communication skills and customer-first mindset
- Ability to explain complex insurance topics clearly
- Strong problem-solving with focus on first-contact resolution
- High attention to detail (data entry & documentation)
- Comfortable multitasking across systems in a fast-paced environment
- Confident PC user (Windows, CRM systems, MS Office)
- Typing speed 25 WPM with 85% accuracy
- Minimum high school diploma
- Fully remote—only within Greece
- Training from home
- Continuous training and upskilling
- Exposure to a leading European insurance environment
- Build long-term expertise in insurance operations & customer care
Apply Now
If you are a German speaker looking for a stable remote role in Greece (and you're ready to relocate if needed), apply now to take the next step in your career.