German-speaking Video Content Analyst for Lisbon office
The Lemon Consulting Hannover
Position: Video Content Analyst
Location: Lisbon, Portugal
Employment type: Full-time
Location: Lisbon, Portugal
Employment type: Full-time
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Review user reports regarding video content on a shopping platform
- Review sensitive content, sometimes involving disturbing subject matter
- Remove inapproperiate content
- Make well-balanced decisions and help resolve inquiries to defined policies and procedures.
REQUIREMENTS:
- Native/Fluent in German, both oral and written. Fluent in English (at least B2 level)
- Able to cover shift rotation (no night shifts!)
- Tolerance sensitive content
- Quick learner and adaptable to learn new processes, concepts, and skills
- Analytical mindset with strong attention to detail
- Able to objectively evaluate and classify the content
- No previous experience in contact center required
OFFER:
- Excellent remuneration package based on experience, skills and performance
- Shifts on weekly rotation, on Sunday 09 AM- 6 PM. 40 hours work per week
- Free shuttle in case of no public transportation availability
- Health Insurance, life Insurance and a family Plan (Spouse/legal partner and children)
- 2 month training agreement + 1 year full-time contract with 30 days probation
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Meal allowance
- Yearly performance bonus
- Relocation allowance and assistance
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