Expert IT Service Management (Cloud & Data Center)
Your vision is ambitious. Just like ours.
Our people are our success. As one of us, you will contribute to engineering excellence for the high-tech markets of the future, including semiconductors, batteries, pharmaceuticals, biotechnology, and data centers. At Exyte, you will be part of a global community of challenge seekers who are ambitious and passionate about innovation.Together, we will build on our company’s long history and keep on leading the way to a better world.
Discover your exciting role
We are looking for a highly motivated and experienced Service Manager specializing in Cloud and Data Centre Management to join our team. As the Expert in IT Service Management (Cloud & Data Center) (m/f/d), you will own, implement and manage solutions that continuously improve, optimize, automate, secure and govern the cloud and data centre domain.The ideal candidate will have strong analytical skills, a natural curiosity for solving complex problems, and exceptional collaborative skills.
You will work closely with IT, Security, Procurement and various business teams. Specifically, you will be responsible for cost management, budgeting, SLA compliance, operational performance and overseeing related ITIL processes.
Explore your tasks and responsibilities- Represents the technical delivery of Cloud & Data Center services across the organization
- Ensures that each service is delivered according to the service attributes such as performance, availability, security, etc.
- Oversee the deployment of cloud services and applications, ensuring reliability, scalability, and performance.
- Drive initiatives to automate repetitive tasks and streamline cloud and on-prem datacenter operations
- Manages the risk of operating the service Cloud & remaining on-prem Data Centers
- Manages the cloud infrastructure provisioning, configuration, and performance or cost optimization efforts
- Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
- Implement performance-tuning strategies to enhance the efficiency and responsiveness of cloud-based and on-prem systems
- Manages vendor relations and delivery / lifecycle of services for strategic business development
- Bachelor's or Master's degree in computer science, information-technology, engineering, system analysis or a related study, or equivalent experience
- Proven experience with service management of Cloud & Data Center services, Cloud Services (Iaa S, Paa S, Saa S), Microsoft Azure, data center management and Windows Server operations
- Good knowledge of standard IT Operations frameworks (e.g., ITIL certification required)
- Experience in IT financial management and service management in retained organizations
- Experience in managing complex IT services in heterogeneous, large, and distributed environments (10,000+ users)
- Proven track record of managing enterprise grade cloud landing zones, preferably Microsoft Azure.
- Very good experience in management external, Asian culture based service providers.Ability to manage 360-degree IT services
- Excellent communication and interpersonal skills as well as vendor management skills
- Fluent in English and German both written and oral
What we offer
Your start at Exyte: Take part in a two-day onboarding event with new colleaguesAttractive location: Our location in Stuttgart features spacious workstations with height-adjustable desks
Buddy-System: Several weeks of close familiarisation with your colleagues in the team
Work-life balance: There is always the possibility of switching to mobile working
Catering: Free coffee specialities as well as water dispensers are accessible on every floor
Keep fit: Exyte subsidises your fitness contract through Qualitrain at over 5,000 locations in Germany
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GET MORE THAN JUST A JOB
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Commitment to an Incident-Free Workplace (IFW)
Global Opportunities
CONTACT
You want to be part of the Exyte team? We are looking forward to receiving your application.For further questions and information, please do not hesitate to contact Nazgul Schymon via E-Mail nazgul.schymon@exyte.net.
Exyte Management Gmb HNazgul Schymon
Löwentorstraße 42
70376 Stuttgart
Exyte is an Equal Employment Opportunity employer and is committed to equal opportunity and equal treatment. Therefore, Exyte Group provides equal employment opportunities to all qualified applicants regardless of ancestry, gender, sexual orientation, gender identity, race, color, religion, protected veteran or disability status, or genetic information.