Outbound Team Leader

Samsung SDS ist der globale IT- und Logistikbereich der Samsung-Gruppe und in über 40 Ländern tätig. Durch unsere intelligente Logistikplattform „Cello“ liefern wir innovative Supply-Chain-Lösungen für führende Unternehmen weltweit – und optimieren alles von Transport bis hin zu Lagerprozessen.

SAMSUNG SDS Smart Logistics ist in 40 Ländern weltweit tätig und beschäftigt über 4.500 Logistikexperten.

• Overall responsibility for outbound transport operations in Magdeburg
• Lead and coordinate the outbound transport team
• Act as the primary operational contact for customers and logistics service providers
• Ensure smooth daily outbound execution including planning, slot booking, and delivery monitoring
• Monitor operational KPIs and initiate corrective actions when deviations occur
• Ensure on-time delivery and compliance with customer requirements
• Identify operational risks (capacity, cost, quality) and implement countermeasures
• Coordinate closely with internal teams (Warehouse, Operations, Finance, IT)
• Manage carrier performance and handle escalations
• Optimize transport efficiency and cost structure
• Support implementation of process improvements and standardization initiatives
• Ensure continuous improvement through feedback loops with customers and internal teams, ensure smooth daily operation and issue resolutionSupport implementation of process improvements, automation and standardization initiatives
• Ensure continue improvement through feedback loops with customers

• Completed commercial training in logistics, freight forwarding, or similar field
• 5–10+ years in transport / logistics operations
• Strong understanding of German domestic logistics network (FTL/LTL, hub distribution, last mile)
• Experience with Transport Management Systems (TMS)
• Fluent German and English skills
• Ability to manage operational data and KPIs into actionable insights
• Customer specific logistics operations
• Handling complex operational escalationsExperience in team leadership and process improvement