European Fulfillment Process Optimization Director (Sofort einstellen) - Ramsla
Amazon TA Ramsla Vollzeit
About Amazon
At Amazon, were working to be the most customer-centric company on earth. To
get there, we need exceptionally talented, bright, and driven people. Amazon
is one of the most recognizable brand names in the world and we distribute
goal is simple: to offer the world’s greatest selection of products and
EU Customer Fulfilment (CF) Process Engineers team is a group of operational
leaders driving process standardization and continuous improvement for the EU
Customer Fulfillment Network. This team has the goal to capture all the best
practices from top performing sites and validate them as new official standard
for all the network. They accelerate the implementation of technological
advancements and they strengthen the technical acumen and process knowledge
for the operational leaders across the FC network. EU CF Process Experts (PE)
ensures the operations teams are equipped with the functional expertise to
successfully deliver expected gains for technology advances and network wide
process improvements. The team drives process control, with the outcome of
minimizing variation between shifts, buildings and regions, to deliver strong
performance. The team works to improve the input metrics for each of the
process paths by prioritizing and channeling the required resources among
Process System Engineering (PSE), ACES (Amazon Customer Excellence Systems)
PM, Central Ops, Launch teams, Operations Engineering, Reliability and
implemented across sites.
Lead the review of process paths to identify and validate best practices, then
Systems) project rollout in the EU, ensuring seamless execution.
Provide structured support and troubleshooting to site PEs, regional managers, and senior managers to facilitate effective PE project implementation.
Offer remote and on-site support for key operational efforts like LEEP (Launch
Excellence Execution Process), PCC (Process Control Center), and shift
execution.
Contribute expertise and support for Kaikaku (rapid improvement) events.
About the team
The EU Process Excellence Team is a group of Process Engineers located all
over Europe. We are proudly part of the Ops team. Our aim is to eliminate
processes variation across Fulfilment Centers, guiding, promoting and scaling
presenting to senior leadership, • Excellent communication skills and detail orientation
employing a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice (https:www.amazon.jobsenprivacy_page) to know more about
At Amazon, were working to be the most customer-centric company on earth. To
get there, we need exceptionally talented, bright, and driven people. Amazon
is one of the most recognizable brand names in the world and we distribute
millions of products each year to our loyal customers.
Amazon Operations
Operations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands ofproducts to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our
customer promises. Our scale is expansive and our presence is growing. Ourgoal is simple: to offer the world’s greatest selection of products and
services with the world’s best customer experience.
The RoleEU Customer Fulfilment (CF) Process Engineers team is a group of operational
leaders driving process standardization and continuous improvement for the EU
Customer Fulfillment Network. This team has the goal to capture all the best
practices from top performing sites and validate them as new official standard
for all the network. They accelerate the implementation of technological
advancements and they strengthen the technical acumen and process knowledge
for the operational leaders across the FC network. EU CF Process Experts (PE)
ensures the operations teams are equipped with the functional expertise to
successfully deliver expected gains for technology advances and network wide
process improvements. The team drives process control, with the outcome of
minimizing variation between shifts, buildings and regions, to deliver strong
performance. The team works to improve the input metrics for each of the
process paths by prioritizing and channeling the required resources among
Process System Engineering (PSE), ACES (Amazon Customer Excellence Systems)
PM, Central Ops, Launch teams, Operations Engineering, Reliability and
Maintenance (RME) and many other Teams.
Key job responsibilities- Process Path Ownership and Excellence
implemented across sites.
Lead the review of process paths to identify and validate best practices, then
oversee the rollout of these approved standards.
Act as the primary point of contact for the ACES (Amazon Customer ExcellenceSystems) project rollout in the EU, ensuring seamless execution.
- Project Management and Optimization
Take on the role of project manager for internal PE (Process Excellence)
initiatives and programs, such as managing the Top Hours project.Provide structured support and troubleshooting to site PEs, regional managers, and senior managers to facilitate effective PE project implementation.
Offer remote and on-site support for key operational efforts like LEEP (Launch
Excellence Execution Process), PCC (Process Control Center), and shift
execution.
- Cross-Functional Collaboration
Serve as the main PE point of contact for other central functions like Central
Ops, RME.Contribute expertise and support for Kaikaku (rapid improvement) events.
Own the generation of PE OP1 project intake for the specific process paths.
Partner closely with the global BM (Business Management) team to establish andscale consistent process standards worldwide.
About the teamAbout the team
The EU Process Excellence Team is a group of Process Engineers located all
over Europe. We are proudly part of the Ops team. Our aim is to eliminate
processes variation across Fulfilment Centers, guiding, promoting and scaling
at network level cutting edge best practices. We foster a culture of Day 1, stimulating ideas with a positive Continuous Improvement and Problem-Solving
Mindset. We believe that every defect is an opportunity and we work to createhigher standard every day.
### BASIC QUALIFICATIONS- Degree from an accredited institution
- Proficiency in written and spoken English (Common European Framework of
- Experience from Industrial Engineering, Business Process Engineering,
- Strong professional experience with Lean, Six Sigma and Kaizen methodologies
- Proficiency in German
- Previous experience in multi-countrycross regional CI environment
- Project Portfolio Management experience
- Relevant knowledge of change management and continuous improvement
presenting to senior leadership, • Excellent communication skills and detail orientation
- Ability to thrive in a fast-paced environment
- Ability to motivate a team
employing a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice (https:www.amazon.jobsenprivacy_page) to know more about
how we collect, use and transfer the personal data of our candidates.
mwd
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