View Jobs Description - Berlin - ref. r43059519

Sales and Customer Service Agent for Scandinavian Countries

Work location:Frankfurt

• Consultation and support of our customers via telephone, email, and (video) chat for customers in Norway at our office location in Frankfurt, Germany.
• Order processing in our E-commerce system.
• Handling returns and complaints.
• Communication with transport service providers.
• Process improvements and data maintenance.

• 2-3 years’ experience in customer service / sales / e-commerce.
• Norwegian as a native language or excellent Norwegian skills.
• Very good English skills.
• High motivation, especially for sales and willingness to learn continuously.
• Strong customer and service orientation, as well as excellent communication and teamwork skills.
• High level of self-organization and good time management.
• Enthusiasm for continuous process and workflow improvement.
• Good IT user skills and the ability to quickly adapt to new systems.

• International Collaboration: Work closely with global cross-functional teams, including sales, customer service, marketing, and product teams.
• Professional Development: Our company values continuous learning and development. You can expect support and resources to enhance your skills.
• Significant Impact: Your work will directly contribute to our brand's growth and visibility, making a tangible difference in our market presence and customers satisfaction.
• Dynamic Team: amazing colleagues who value and help each other grow!