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apartmentMarriott International, Inc placeHeidelberg calendar_month 
Job Number 24161614
Job Category Housekeeping & Laundry
Location Heidelberg Marriott Hotel, Vangerowstrasse 16, Heidelberg, Baden-Wurttemberg, Germany VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
HOUSEKEEPING SUPERVISOR (m/f/d)
Heidelberg Marriott Hotel
Begin. Belong. Become.
Be empowered.
  • Begin: Targeted onboarding program & “Be our Guest” program
  • Belong: A fantastic team from various nations, flat hierarchies with fast decision-making processes, & regular feedback
  • Become: Extensive range of internal & external training, personalized development plans, excellent advancement opportunities, transfer options to our sister hotels
  • Be balanced: Permanent employment contract, consideration of your shift preferences and predictable working hours, and overtime compensation
  • Be connected: Numerous employee events & team-building activities to foster a sense of community
  • Be honored: Upsell program, Christmas and vacation bonuses, appreciation rewards, employee referral program & capital-forming benefits, discounted employee stays and F&B discounts at over 8,000 Marriott Hotels worldwide
  • Be well: Various wellbeing & (mental) health offerings, healthy & delicious meals in our canteen, partnership with fitness provider “Pfitzenmeier,” numerous opportunities for social engagement
Be you.

As a Housekeeping Supervisor (m/f/d), you are a key member of our housekeeping team, working with your team to ensure our hotel is presented at its best. You are a perfectionist with an eye for detail and contribute to making sure our international guests have an unforgettable stay with us!

Your main responsibilities include:

  • Overseeing quality and standard control for our guest and VIP rooms
  • Managing daily work schedules for cleaning staff and their workflows
  • Ensuring cleanliness and order in rooms and public areas with your keen eye
  • Creating and monitoring repair orders, as well as managing lost and found items
  • Working closely with our management team and handling administrative tasks in the housekeeping office
  • Passing on your expertise to new colleagues and trainees during their onboarding
Be able.
  • Completed training in hotel management or first professional experience
  • Good German and English skills
  • A team player with a passion for the hospitality industry
Be connected.
We look forward to meeting you! If you have any questions, our contact person Sonia Oliveira is happy to assist via email: sonia.oliveira@marriotthotels.com

Be inspired.

Our hotel on Instagram: @heidelbergmarriott
Marriott Careers on Instagram: @marriottkarriere

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive culture where everyone is at the center. We are committed to non-discrimination on any protected basis, such as disability, race, religion, sexual orientation, or any other basis covered by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality.
Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy.
JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.
JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates.

That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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