Customer Experience Manager Jobs in Oberkochen
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Suchergebnisse - Customer Experience Manager Jobs in Oberkochen
ZEISS-Oberkochen
while expanding your network. Join our dynamic digital team and support customer platform features that improve the post-sales digital customer experience. Support the development of marketing and communication materials for digital post-sales features...
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ZEISS-Oberkochen
systems and process control solutions, ZEISS enables the production of ever smaller, increasingly powerful, and more energy-efficient microchips, and thus plays a pivotal role in the age of micro- and nanoelectronics. Your Role As Senior Manager Strategic...
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ZEISS-Oberkochen
escalations by identifying root causes and recommending improvements Prepare regular reports on project status, customer feedback, and satisfaction metrics for senior management Your Profile Master’s degree in electrical engineering or semiconductor...
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ZEISS-Oberkochen
escalations by identifying root causes and recommending improvements Prepare regular reports on project status, customer feedback, and satisfaction metrics for senior management Your Profile Master’s degree in electrical engineering or semiconductor...
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ZEISS-Oberkochen
development groups. Provide technical guidance to Business Development Managers and sales team. Lead and perform customer (live) demos with customer samples and wafers. You will spend a considerable amount of your time in clean rooms at ZEISS and customer...
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ZEISS-Oberkochen
relevant professional experience. Solid knowledge of assembly, integration, and manufacturing techniques/processes, preferably for manufacturing in cleanroom environments. Knowledge of applying and implementing technical requirements management is...
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ZEISS-Oberkochen
committees, strategy meetings, and management workshops. Promotion of cross-functional experience and best-practice exchange; identification of synergies in logistics and planning; impulses for digitization, automation, and operational excellence...
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ZEISS-Oberkochen
reliabilty enhancements, experiments, and developments based on business value and customer needs Communicate with stakeholders, including R&D, Ops, Service, and SBU Management, to ensure transparency and gather feedback from high-end semiconductor customers...
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ZEISS-Oberkochen
and satisfaction. Work closely with other project managers within the organization, e.g. in R&D. Your Profile Master’s degree in electrical engineering or semiconductor manufacturing or material science or related fields. Strong Experience working with customer...
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ZEISS-Oberkochen
develop and introduce assembly and integration equipment/processes for opto‑mechanical components, subassemblies and modules with diverse functionalities into production Define and align technical requirements (requirements management) and ensure that...
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ZEISS-Oberkochen
wafers. Define the overall automation and process concept (workflow orchestration, recipe strategy, tool states, error handling, recovery concepts) in close alignment with application engineering and customer use cases Lead system and machine/tool design...
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ZEISS-Oberkochen
Your Role: Contribute to the strategic planning and development of the product roadmap, ensuring alignment with company goals and customer needs while maintaining a prioritized product backlog Leverage domain expertise to provide insights and guidance...
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ZEISS-Oberkochen
as the primary commercial contact for escalations Your Profile Degree in Business Administration, Supply Chain Management, Engineering, Economics, or a related field. Relevant working experience in strategic sourcing, procurement, supplier management...
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